Aware that play an important role in the technological growth of our customers, our task is not limited to the supply of machinery and equipment but with a figure like a real counseling. Advice that will follow from the application plans to realization and commissioning of the plant, the training of employees optimization of machinery.
A close relationship with the customer that continues over time, thanks to our Customer Service, a comprehensive and complete after-sales organization to which is given the task of taking care of our customers.
The purpose of this organization can be summarized in three main actions :
- management of requests and in particular of emergencies
- maintenance management
- management of spare parts.